Monday
Closed
Tuesday
10:00am - 5:00pm
Wednesday
10:00am - 5:00pm
Thursday
10:00am - 5:00pm
Friday
Closed
Saturday
10:00am - 5:00pm
Sunday
Closed

FIRST VISIT

What should you expect on a first visit?

Your first office visit will last an average of 90 minutes, and during that time relevant information would be obtained either through discussion, physical examination, and/or in-house specialized testing. There are many factors that can affect your health and we need all the information that you can provide to determine the correct assessment. Our goal is to address your health concerns. We work to find the underling cause of your complaint and effectively develop an individualized treatment program that is safe, and effective to achieve optimal health. The treatment plan may include dietary guidelines, lifestyle recommendations, herbal therapies, nutritional supplements, physical therapy, homeopathic remedies, and/or other natural therapies.

After the initial encounter, we will meet together for a series of 15-30 minute follow up visits in order to monitor progress and ensure you achieve your health care goals.

What should you bring on the first visit?

On your first visit, we will ask you to complete a patient questionnaire/medical history intake. You may save yourself time and complete the paperwork before youcome for your first visit. The intake forms will be either e-mailed, or sent to you prior to your appointment. This will be arranged at the time you set up the appointment. At this time we elected not to have the forms available for download from our website.

Please bring copies of your medical records, imaging results (X-rays, CT scans, MRIs, etc), and lab tests, all which were performed within the last 6 months (or older, if relevant).

Please be on time. If you need to fill in the initial paperwork at the clinic, you may come in 10-15 min prior to your appointment, but not earlier than that.

POLICIES

Cancellation policy

Hope and Wellness Clinic reserves the right to charge $150 TT cancellation fee, if you do not provide at least a 24 hour notice of cancellation. We never double book patients, this time is reserved especially for you, so we ask that you respect our time and give other patients the opportunity to be seen and treated.

Product return policy

Medicine can be returned to our office unopened within 10 days for a full refund except for the following products: probiotics, suppositories, and specially ordered or assembled items. If you would like to order a refill we ask that you give our office staff two weeks advance notice on pharmacy items you will need.

PAYMENTS

What are your payment requirements?

Patients are responsible for their medical bills, which includes: office visits and natural products at time of service. If your visit runs over time you may be charged for the extra time unless the practitioner decides otherwise. You can pay for products or services by cash or personal check.

Patients who have difficulty meeting payment requirements can be considered for a sliding-scale rate on their visits as well as on any dispensary items. Prior to your first visit you must bring proof of income or proof of no income in order to be considered for lower payment arrangements.

Return checks Fee: There is a $160 TT fee for returned check

Why don’t you take insurance?

Insurance companies in Trinidad and Tobago do not recognize the naturopathic model of care at this time.

 

 

Currently we are seeing patients BY APPOINTMENT ONLY . No walk-ins please.

To schedule a visit, do one of the followings:

e-mail info@hopeandwellness.com, call 1-868-222-4631, or WhatsApp at 1-868-478-6993 during the hours of operation.

If we are not able to answer your call, please leave a detailed message including your name, telephone number, the reason you are calling for, and we will be trying to reach you as soon as possible.

There is no charge for appointments canceled or rescheduled 24-48 hours in advance.

If you are from another Caribbean island, The United States, or Canada, we can schedule a video consultation on ZOOM.

 

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