CLINIC POLICIES
In an effort to provide you with excellent care we have established the following clinic policies and procedures. Please read the following information carefully. If you have any further questions email us at info@hopeandwellness.com or call the office at 1-868-222-4631 between 10:00 AM and 5:00 PM, Tuesday through Saturday.
What are your office hours?
| Tuesday | 10:00am - 5:00pm |
| Wednesday | 10:00am - 5:00pm |
| Thursday | 10:00am - 5:00pm |
| Friday | 10:00am - 5:00pm |
| Saturday | 10:00am - 2:00pm |
What should I bring on my first visit?
When coming in for your first visit, please bring copies of your medical records, imaging, and lab results performed within the last 6 months. Plan to arrive 15 minutes before your scheduled visit if filling out the paperwork is needed.
What is your cancellation policy?
Hope and Wellness Clinic reserves the right to charge $150 TT cancelation fee, if you do not provide at least a 24hour notice of cancellation. We never double book patients; thus, this time is reserved especially for you, so we ask that you respect our time and give other patients the opportunity to be seen and treated.
Dispensary Return Policy
Medicine can be returned to our office un-opened within 10 days for a full refund except for the following products: acidophilus, suppositories, and specially ordered or assembled items. If you would like to order a refill we ask that you give our office staff two weeks advance notice on pharmacy items you will need.
What to do in the event of an emergency?
If you have a medical emergency, please call 999 or 990 promptly. If you have a health concern that is not an emergency but would like to have a phone consultation, there is a $100.00TT charge for this service.
